Director of Bamboo Club (in charge of Loyalty Program)

Salary: Negotiation

Location: Bamboo Airways Tower - 265 Cầu Giấy, Hà Nội

Department: Sale Support Division

Deadline: 26/08 — 29/09/2021

Job Description


  • Responsible to the Commercial Director and the Board of Directors for all activities and operations of Bamboo Airways‘ Loyalty Program - Bamboo Club;
  • Deploy and manage Bamboo Airways‘ Loyalty Program’s customer service strategies;
  • Control and administer the entire operations of Bamboo Club;
  • Receive information and issue Bamboo Club’s cards to customers;
  • Manage customer data with the rating points and reward points;
  • Manage the reward processing;
  • Participate in the set-up of the regular customer management system;
  • Participate in developing a network of partners with Bamboo Airways’ Loyalty Program;
  • Perform other tasks as assigned by the superiors. 


🔰Minimum Requirements

  • Have a bachelor’s degree or higher majoring in Business Management, Economics, or other related majors.
  • Experienced in managing staff teams for at least 2 years; 
  • Experienced in managing loyalty programs;
  • Proficient in MS Tools;
  • Possess good management and communication skills.

🔰Preferred Requirements:

  • Experienced in Hotel Management, Aviation or E-commerce, etc.


  • Enjoy a competitive salary with a full insurance scheme.
  • Work in an airline with a dynamic and friendly international environment.
  • Have learning and career development opportunities.
  • Enjoy traveling by dozens of free-of-charge air tickets and holidays in FLC Hotels & Resorts for yourself and your family.

Application form

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