Deputy Head of Cabin Crew Division

Salary: Negotiable

Location: Bamboo Airways Tower - 265 Cầu Giấy, Hà Nội

Department: Flight Crew Division

Deadline: 13/04 — 30/06/2022

Job Description

I. JOB DESCRIPTION

  • Support the Head of Cabin Crew Division in managing the operations related to the service of the Division;
  • Support and advise the manager in the development of regulations, processes, and policies related to quality improvement services, train professional skills to meet 5 stars standards for Cabin Crews;
  • Manage the activities of the Service Standards Department, participate in diplomatic activities with the Board of Directors;
  • Carry out recruitment, management of Cabin Crew to ensure manpower for operation;
  • Take part in projects related to the service of the Division;
  • Perform other duties as assigned by superiors.

II. QUALIFICATION & REQUIREMENTS

  • University graduate or higher majoring in Economics/Diplomacy/Aviation/Business Administration...;
  • Age over 30, good-looking appearance;
  • Have at least 5 years of experience in the Aviation field and at least 3 years at 5-star airlines;
  • Trained and experienced in the positions of Cabin Manager, Service Teacher...; 
  • Experience in customer care, or service instructor is a great advantage;
  • Have good leadership and communication skills, pedagogical skills;
  • Proficiency in Microsoft Office: Word, Excel, Powerpoint...

III. EMPLOYMENT BENEFITS

  • Enjoy a competitive salary with a full insurance scheme;
  • Work in an airline with a dynamic and friendly international environment;
  • Have learning and career development opportunities;
  • Enjoy traveling by dozens of free-of-charge air tickets and holidays in FLC Hotels & Resorts for yourself and your family.

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