Call Center Agent (English line)

Salary: 8,000,000 VNĐ

Location: Bamboo Airways Tower - 265 Cầu Giấy, Hà Nội

Department: Sale Support Division

Deadline: 24/06 — 24/07/2021

Job Description

I. JOB DESCRIPTION.

  • Carry out customer service via phone: Receive phone calls and listen to customers’ information, answer their questions, provide customers with information about prices, services, products of Bamboo Airways; 
  • Make calls to notify changes on flight schedules, change on air tickets’ information; 
  • And other jobs as assigned by superiors; 

II. REQUIREMENT

🔰Minimum Requirements:

  • High school graduate or higher education background; 
  • Aged from 18 - 35; 
  • Good at English Communication Skills (TOEIC score > 500 or equivalent); 
  • Have a pleasant and soft voice, no lisp, no local accent; 
  • Working in alternate shifts: 6 am - 14 pm, 14 pm - 22 pm, 22 pm - 6 am; according to the management's arrangement to achieve goals and work efficiency; 
  • Have a good commitment to work long term in the company (6 months for minimum); 

🔰Preferred Requirements:

  • Have the experience in the field of customer service or aviation industry; 

III. EMPLOYEE BENEFIT

  • Enjoy a competitive salary with a full insurance scheme.
  • Work in an airline with a dynamic and friendly international environment.
  • Have learning and career development opportunities.
  • Enjoy traveling by dozens of free-of-charge air tickets and holidays in FLC Hotels & Resorts for yourself and your family.

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