Call Center Agent (English Communication)

Salary: 8,000,000 VNĐ

Location: Bamboo Airways Tower, 265 Cầu Giấy, Hà Nội

Department: Customer Services

Deadline: 22/10 — 24/12/2020

Job Description

A great job opportunity for you with a range of benefits as follows:

  • Working in an airline with a dynamic and friendly international environment
  • Competitive salary with full insurance regime
  • Flexible shift work, 8 hours or 12 hours
  • Benefit: free air tickets, an annual holiday for yourself and your family in hotels and resorts of FLC Group...
  • Sponsored 100% professional training courses. 
  • Many opportunities for advancement and career development to higher levels or internal job transfers.

Job description:

  • Carry out customer service via phone: Receive phone calls and listen to customers’ information, answer their questions, provide customers with information about prices, services, products of Bamboo Airways.
  • Make calls to notify changes on flight schedules, change on air tickets’ information.
  • And other jobs as assigned by superiors

Job requirements:

  • Aged from 18 - 35
  • High school graduate or higher education background
  • Good at English Communication Skills. (Toiec score > 500 or equivalent)
  • Able to work under pressure and have a good commitment to work long term.
  • Can do shift-work including night shift.
  • Have a pleasant and soft voice, no lisp, no local accent
  • Priority to those who have experience in the field of customer service or aviation industry
  • Having good computer skill is an advantage

Application form

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